Returns & Exchange policy

Our 30 Day Risk-Free Return Policy

  • Jaykrishnadiamond.com is dedicated to delighting you with high quality loose diamond & fine jewelry purchase and our services. If for any reason you are dissatisfied with your purchase, you may return your item based on Our 30 Day Risk-Free Return Policy.
  • Returns and exchanges are permitted within 30 days from the purchase date for loose diamond & fine jewelry.
  • Loose Diamond & Jewelry must be in good condition with all original certificates and accessories.
  • Watches must be unworn, unaltered and in original condition to be accepted for return or exchange. All packaging, instructions and warranties, as applicable, must be included with the return or exchange of a watch.
  • Returns or exchanges not allowed on customized jewelry, special order customized diamond and engraved items.
  • Cash refunds are issued to original purchaser with original sales receipt.
  • You can expect a refund within 14 days of our receiving your returned product. Refund will be credited to the same form of payment used in your original purchase.
  • Exchanges for any reason other than manufacturer’s defect are subject to a 20% restocking fee, however if the shipper caused the damage it would have to be the shippers responsibility to reimburse the merchandise. Shipping and handling fees are non-refundable.